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    1-877-4-BILLTREE 1-877-424-5587

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    Learn how BillingTree can improve your bottom line by eliminating manual processes and automating payment cycles.

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Billing Tree

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IVRBill

Hosted 24/7 Agentless-Telephone Payments

Interactive voice response (IVR) is a solution that allows callers to interact with an automated telephone-payment system to make ACH, Debit and Credit Card payments 24/7.

BillingTree's Interactive Voice Response portal can be accessed via a toll-free number or can be routed from your existing telephone system. Upon arrival at the portal, callers are presented with pre-recorded call flows and scripts, some of which are custom recorded and others pre-built for optimum usability, speed to market, and corporate-brand continuity. Capturing IVR payments is simplified via touch-tone prompts and account-data validation.

Request Demo

Learn how BillingTree can improve your bottom line by eliminating manual processes and automating payment cycles.

Free Demo

Benefits:

  • Controlling finances through efficient self-service
  • Reviewing balances and receiving immediate payment verification
  • Inbound payment calls can be self-managed, reducing expenses
  • Payments can be processed 24/7
  • Payment flexibility creates a smoother customer relationship
  • Call center staff can focus on other servicing issues
  • Greater scalability eliminates on-hold times
  • Manual tasks with automated services reduce errors
  • Outsourced service enables rapid deployment
  • Payment options include checking and savings accounts as well as card payments.
  • A customized call-flow script is used for brand continuity.
  • Multi-lingual presentations are available.
  • Multiple data-integration options can be used.
  • Call-transfer logic is used for error-and-exception handling.
  • A protected data environment is provided.
  • Full integration with BillingTree's suite of payment solutions 
 

Improve your bottom line

BillingTree's focus on innovation has allowed us to help more than 2000 customers eliminate manual processes and automate their payment cycles.

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